Submit Your Complaint Online

File your case in consumer court/forum with the help of CRPC

The consumer is King! If any company fails to serve to provide proper goods or services, The customer has A Right to file a complaint against the company. The Company is duty-bound to provide compensation to the consumer. We help the consumer to approach the right court or forum to redress his/her grievances.

Approach CRPC online to resolve your case at a minimum cost. Get support until your case is resolved. Save Time – Know Your Rights and Get it Right!

File Consumer Complaint Online

Submit Your Complaint Here

Name

Mobile

Address

Purchase Amount

Product/Service Name (Optional)

Complaint Against Company Name

Write Your Complaint

[Updated] Consumer Protection Act, 2019

Consumer Protection Bill was introduced in Lok Sabha in 2019 replacing the Consumer Protection Act, 1986.

The bill has defined customer rights including the following:

Protection against marketing goods and products which are harmful to life.
Information regarding quality, quantity, purity, standard and price of goods and services.
Access to different products and services at competitive costs.
Reimbursement against unfair and fraudulent trade practices.

Compensation & Penalties As Per Bill, 2019

Penalties for misleading advertisement

The CCPA can impose a penalty of up to Rs 10 lakhs and two-year imprisonment for misleading or false advertisement. The fine may be extended to Rs 50 lakhs and the imprisonment may extend to five years.

Right to file a complaint from anywhere

As per this new rule, consumers are allowed to file a complaint from anywhere be it home, office or anywhere else.

Right to seek compensation under product liability

In case any loss is caused to a consumer due to a defective product, the consumer can file a complaint against the manufacturer or the service provider and ask for compensation. The manufacturer or seller would be held liable if the product does not conform to express the warranty.

Advantages of Filing Online Complaint

(1) Time saving
(2) The complaint can be filed from mobile/computer
(3) It can be done from any location i.e. home, office or vacation trip
(4) You will receive assistance from the experts of Consumer Rights Protection Council (CRPC)
(5) You can send legal notice to the company through our website.