Consumer Rights Protection Council.
The consumer is said to be the King! but in reality, it’s not so. He is no more than a slave. With more and more goods and services being dumped into the market, the sellers, many a times take buyers for granted. In a bid to promote their products a seller uses all sorts of advertisements and promotional tactics. Though there was a consumer protection Act framed in 1986 by the British Government, it was not much effective with changing times. Manufactures, suppliers and service providers misled consumers about the quality of their goods and services, leaving the consumer with no remedy on an event of a problem occurring with their goods.
Now the Government of India has introduced the Consumer Protection Act 2019. It repeals and replaces the Consumer Protection Act 1986. The Bill was introduced in Lok Sabha on 8 July 2019 by the Union Minister Ram Vilas Paswan. The Bill was published on 8 July 2019. This bill has many features which will protect consumers on the frauds caused by E-Commerce companies or through misleading advertisements.